Cancellation policy
Purchase Options Cancellation Policy
Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries automatically. Some subscriptions may auto-renew at the end of their duration.
How to Cancel or Modify Your Subscription: We want to make managing your pup's supplements as easy as possible. If you want to cancel, pause, or change your subscription, you can do it at any time.
Simply log in to your Customer Account on our website to manage your subscription preferences, or click the management link provided in your order confirmation emails.
Please note: Cancellations must be made before your next billing cycle to avoid being charged for the upcoming delivery. For details on returns and refunds for orders that have already processed, please see our Return Policy.